Terms & Conditions

5.3.2.Subscription Billing

• TWA will automatically start the billing as per your selected subscription plan and payment method for the relevant Subscription plan(s) selected by you at the time of registration through the third-party payment gateway.
• TWA will be automatically billing as per your payment method for each Subscription period on a monthly basis. However, if you change your subscription plan, this could result in changing the day on which you are billed and the amount for which you are billed. Further, on changing your existing Subscription plan to another, you would be required to pay the difference in rates (on a pro rata basis) for the new Subscription plan selected and would be billed as per the new Subscription plan from the next billing / renewal cycle. TWA will notify you in advance of the change in the Subscription Fee payable. While automatically renewing the subscription, we will use the payment method that is associated with youraccount.
• You also understand and acknowledge that TWA is using a third-party payment gateway for processing payments. You are required to follow all the terms and conditions of such third-party payment gateway provider.
• You cannot change your Payment Method during the tenure of your Subscription(s). If your selected Payment Method is no longer available or expires or your Payment Method fails for whatsoever reason, you will be responsible and liable for any uncollected amounts and TWA reserves the right to terminate the Subscription(s) offered to you.
• Booking Confirmations including ticket printouts generated by the System gateway upon successful completion of payments should not be construed to be an Invoice or a Bill. A request for an invoice or Bill would need to be made by the Customer or Service recipient to contact@teamworkarts.com or info@teamworkarts.com . Upon verification of the payment and other details a Tax invoice will be generated and sent to the Service recipient within 10 working days.

5.3.1. Subscription Pricing and Payment

• The User agrees that the payment shall be made by the user at the particular price and the billing frequency that has been decided by TWA for a particular digital subscription the User subscribes to.
• Every User may not be eligible for availing a discount, the eligibility of a User to avail discount shall be determined while placing the order. The User agrees that no discount by TWA shall be applied retroactively.
• TWA accepts the payments through payment gateways through major Credit Cards and PayPal. Details of credit cards are not stored or kept with TWA , instead are kept with major payment gateways through which payments are accepted. The payment gateways are CC AVENUE, Razorpay, HDFC Gateway and so on.
• You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Website.
• You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.
• We may change the prices provided for our services any time. All payments shall be in INR or in International Currencies as applicable in geographic locations.
• TWA reserves the right to change the subscription price and fee any any time. The User shall be promptly notified of such price .If the User agrees to pay all charges at the prices then in effect for your purchases and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. If the User does not agree, we reserve the right to refuse any order placed through the Website and cancel your digital subscription with immediate effect.
• The User agrees that the applicable taxes on the purchase made may vary and TWA shall not be liable to notify the User in advance of any changes in the applicable taxes.
• You agree that if your initial payment authorisation is later revoked, your digital subscription and/or services will be terminated.
• TWA will promptly process the payment towards your purchase/subscription. There may be a delay in the activation of digital subscriptions/services while the payment details are verified.
• If your access is terminated in error, you may contact our Customer Care at the following e-mail id contact@teamworkarts.com.

5.3.2. Subscription Billing

• TWA will automatically start the billing as per your selected subscription plan and payment method for the relevant Subscription plan(s) selected by you at the time of registration through the third-party payment gateway.
• TWA will be automatically billing as per your payment method for each Subscription period on a monthly basis. However, if you change your subscription plan, this could result in changing the day on which you are billed and the amount for which you are billed. Further, on changing your existing Subscription plan to another, you would be required to pay the difference in rates (on a pro rata basis) for the new Subscription plan selected and would be billed as per the new Subscription plan from the next billing / renewal cycle. TWA will notify you in advance of the change in the Subscription Fee payable. While automatically renewing the subscription, we will use the payment method that is associated with youraccount.
• You also understand and acknowledge that TWA is using a third-party payment gateway for processing payments. You are required to follow all the terms and conditions of such third-party payment gateway provider.
• You cannot change your Payment Method during the tenure of your Subscription(s). If your selected Payment Method is no longer available or expires or your Payment Method fails for whatsoever reason, you will be responsible and liable for any uncollected amounts and TWA reserves the right to terminate the Subscription(s) offered to you.
• Booking Confirmations including ticket printouts generated by the System gateway upon successful completion of payments should not be construed to be an Invoice or a Bill. A request for an invoice or Bill would need to be made by the Customer or Service recipient to contact@teamworkarts.com or info@teamworkarts.com . Upon verification of the payment and other details a Tax invoice will be generated and sent to the Service recipient within 10 working days.

5.3.3. Refund and Cancellation

• The User may cancel or modify their digital subscription plan(s) by writing to contact@teamworkarts.com and info@teamworkarts.com
• TWA does not offer any refunds against the Services provided to the User. We strictly recommend that, the User may read the Terms and Conditions and other related policy’s before making any payments towards the subscription of our services.
• The User shall not be liable to receive any refunds if TWA changes the structure of the digital subscription/live events at any time or reduces the subscription fee temporarily or eliminate the charges for any such content or access for which you are currently paying for under different terms.

5.4. Voluntary Contributions

• 5.4.1. TWA accepts voluntary donations from the Users towards some Events or Services to support various individuals.
• 5.4.2. The User understands and agrees that any voluntary contribution made by the User towards any Event or Services of The Teamwork Fine Arts Society would qualify for 80G benefits for exemption under income tax act, 1961.
• 5.4.3. TWA’s Society namely The Teamwork Fine Arts Society as also got exemption under the FCRA and a separate account for receiving foreign donations has been opened. This enables The Teamwork Fine Arts Society to accept donations and contributions from individuals and organizations based in foreign countries.
• 5.4.4. The User shall receive a receipt towards the donation on their registered e-mail ID within 10 days from the date of the donation. In case the User does not receive the receipt within 10 days from the date of donation or any other discrepancy, the User can contact TWA at contact@teamworkarts.com and TWA will re-send the receipt.
• 5.4.5. Any voluntary donations and/or contributions by the User for supporting any fund raising activity are completely voluntary and shall be non-refundable. In case of any error in the payment, the User can contact TWA at contact@teamworkarts.com

5.5. EVENTS

5.5.1 VIRTUAL EVENTS

• Once you have completed your registration, you will receive your registration confirmation by email. Please ensure that your valid email is entered correctly on the registration form. TWA requests usersto check your junk email box too in case any of your Virtual Event email(s) are caught by spam filters.
• Users will receive essential information for registered attendees electronically at the email address and mailing address that are provided on TWA’s registration form.Users may additionally be added to the Virtual Event participant list for notifications of future Virtual Events.
• If Users would like to opt-out of any of these benefits, the User can contact TWA at contact@teamworkarts.com.

5.5.2 LIVE EVENTS

Registration

• Registration, purchase of ticket or possession of a pass is required for all attendees to enter the festival.
• All persons above 12 years of age must register to enter the event(s).Children under the age of 12 years may enter on the basis of their parents'/guardians' registration.
• Users can register online by filling and submitting the online registration form or may choose to register on the event ground wherever applicable.
• The event(s) access tag must be collected from the registration counter upon arrival at the festival wherever applicable.
• Each registration/ticket/pass is valid for one person only and is non-transferable, unless specified otherwise.

TWA’s Discretion

• TWA reserves the right to prohibit entry of any person to an event or the venue, or expel any person from an event or the venue based on behaviour deemed inappropriate by the festival staff and/or its agents and others working under its authority.
• No user shall have unrestricted access to all areas of the event’s venue.
• Depending on the number of people at the venue and its capacity, the festival will at its discretion without prior intimation open or close all registrations for on the spot registrants.

Required documentation

• All uses are required to carry a valid photo identification of themselves (photocopies will be accepted)
• All users are required to carry a ticket, pass or a printed copy of their registration or the registration code wherever applicable.
• Absence of any required documents may result in entry being refused.

Cancellation & Refund Policy

• Tickets or Passes once sold shall not be cancelled, exchanged or refunded uncles specified otherwise.
• Booking Confirmations and Email Confirmations generated auto generated payment gateway should not be construed to mean an INVOICE OR A BILL. A separate request for a Tax Invoice or a Bill would need to be made through email at contact@teamworkarts.com or should be ascertained from the Box Office Manager of the relevant Event being conducted on ground at any geographic locations.
• Paid registrations are non-refundable and non-transferable.
• Should an event be cancelled by the organizers, the money will be refunded in 15 working days.

5.5.3 CONDUCT DURING EVENTS :

• Irrespective of whether the event is virtual or live, all usersare expected to behave in a dignified and orderly fashion.
• No user is allowed to defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
• No user is allowed to publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
• Promotional materials may not be distributed at the event unless previously approved by TWA. Anyone violating this policy may be asked to leave the event.
• Users shall be liable for payment of damages caused by you to the event’s property.
• TWA or the event holders shall not be held responsible for users’ personal belongings.
• Users are not allowed to use, consume and carry alcohol, tobacco products and narcotic substances on the event’s premises or during an event.
• Users are not allowed to carry weapons, arms, hazardous substances on the event’s premises.

• systematically retrieve data or other content from the Website to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;
• Make any unauthorized use of the Website, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences;
• use a buying agent or purchasing agent to make purchases on the Website;
• use the Website to advertise or offer to sell goods and services;
• circumvent, disable, or otherwise interfere with security-related features of the Website, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Website and/or the Content contained therein;
• engage in unauthorized framing of or linking to the Website;
• trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords;
• make improper use of our support services or submit false reports of abuse or misconduct;
• engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools;
• interfere with, disrupt, or create an undue burden on the Website or the networks or services connected to the Website;
• attempt to impersonate another user or person or use the username of another user;
• sell or otherwise transfer your profile;
• Use any information obtained from the Website in order to harass, abuse, or harm another person.
• use the Website as part of any effort to compete with us or otherwise use the Website and/or the Content for any revenue-generating endeavour or commercial enterprise;
• decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Website;
• attempt to bypass any measures of the Website designed to prevent or restrict access to the Website, or any portion of the Website;
• harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Website to you;
• delete the copyright or other proprietary rights notice from any Content;
• (xix) copy or adapt the Website’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code;
• upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Website or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Website;
• upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”);
• except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Website, or using or launching any unauthorized script or other software;
• disparage, tarnish, or otherwise harm, in our opinion, us and/or the Website;
• Use the Website in a manner inconsistent with any applicable laws or regulations.